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Holzer Athens at Athens OH - Holzer Health System

Urgent Care • Athens, OH

★★★★★4.5/554 reviews across 2 platforms

Ratings by platform

  • Apple Maps: 4.5/5 (Apple Maps) (54 reviews)
  • Solv Health: 5.0/5 (based on limited feedback) (Varies by platform)
  • Better Business Bureau (BBB): 5 complaints in 3 years (System-wide/Corporate profile) (Not applicable)

What patients say

Patients praise

  • Staff and doctors frequently described as friendly and kind
  • Clean and organized facilities
  • Positive experiences with efficient and attentive care in certain instances
  • Staff are often praised for being respectful and clear in communication

Common complaints

  • High costs for lab and imaging services
  • Confusion regarding billing processes and itemization
  • Challenges with follow-up and communication regarding test results
  • Occasional frustration over long wait times

In patients' words

"Courtney Abfall, NP, is extremely respectful, kind, and talks in ways I can understand medical information. I appreciate the time she takes to ensure all my questions are answered."

— Holzer Health System Patient Testimonial

"Extremely expensive. More than double ..."

— Solv Health Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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