Advantage Behavioral Health Systems: Home
Behavioral Health/Psychiatry • Athens, GA
Ratings by platform
- Google/Birdeye/Rehab.com aggregate: Approximately 3.0/5 stars (~80-90 reviews (combined platforms))
What patients say
Patients praise
- Some patients report life-changing, caring, and supportive clinical experiences
- Accessible mental health support for those on a budget
- Positive feedback on specific counselors and staff members who are described as trustworthy and good listeners
- Internal surveys report high satisfaction with overall services and treatment plan engagement
Common complaints
- Difficulty reaching staff or unresponsive communication (phone/voicemail issues)
- Long wait times for appointments and lengthy waitlists for therapy services
- Perceptions of unprofessional or rude staff behavior in some instances
- Frustration regarding intake processes and scheduling inefficiencies
In patients' words
"Been calling for over a week now and i keep getting their answering services every single time during business hours and no one will return any of my calls."
— Birdeye Review"They listen and help when I have concerns about my medication, they fix the dosage when I have concerns, they truly are life savers."
— Rehab.com Review"If you need counseling soon within the next few months, do not go here... they tell us oh there's an extensive wait list."
— Rehab.com Review"The counselor is very good and so are the staff. They are good people. They are real friendly. They seem to be real trustworthy and they believe in helping you."
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