Amberwell Primary Care
Internal Medicine • Atchison, KS
Ratings by platform
- Apple Maps: 2.5/5 (10 reviews (Apple Maps))
- Healthgrades: 77% recommend the hospital (Not explicitly stated total number of reviews; based on patient survey data)
- U.S. News & World Report: 90% patient satisfaction/willingness to recommend (overall) (Not explicitly stated total number of reviews; based on patient survey data)
What patients say
Patients praise
- Some providers noted for being thorough, compassionate, and having a good bedside manner
- Positive experiences with pharmacy services, including convenient curbside pickup
- Ease and efficiency of the check-in process for some services
- Overall hospital recommendation rates remain relatively high according to national benchmarks
Common complaints
- Reports of poor bedside manner and lack of empathy from some medical staff
- Concerns regarding medical accuracy, such as missed lab results or improper procedural advice
- Administrative issues, including billing errors and failures to file insurance claims properly
- Allegations of privacy concerns and HIPAA violations regarding the handling of patient information
- Specific negative experiences in the ER and during certain medical procedures
In patients' words
"Every doctor, nurse, and staff member I have interacted with have been extremely kind and have gone above & beyond to help me. The staff at Amberwell even assisted me in addressing some insurance issues as well."
— LocalityBiz review"Some nurses and medical assistants talk about patients to other people. There is a lot of back stabbing and HIPA violations of patients personal information being shared with others who do not need to know."
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