
Amberwell Surgical Care
General Surgery • Atchison, KS
Ratings by platform
- CMS HCAHPS: 5/5 (170 reviews)
- CMS (based on Q2 2024–Q1 2025 survey results): 4/5
What patients say
Patients praise
- high patient satisfaction with nurse communication
- effective communication regarding medications
- positive experiences with childbirth and delivery services
- staff described as professional and kind by some patients
- favorable ratings for hospital quietness
Common complaints
- concerns regarding billing and insurance claims processing
- reports of perceived unprofessionalism or HIPAA concerns among some staff
- negative experiences with communication during ER visits and patient discharge handling
In patients' words
"Overall ive had good experiences here with the staff and doctors. They have always been very polite and patient."
— LocalityBiz Review"Beware! Caught them not sending claims to my insurance. After a long tedious process of reviewing my claims... I finally got it all figured out. There were a couple claims that were not processed though my insurance without my knowledge."
— LocalityBiz ReviewMore clinics in Atchison
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Patients praise: Strong nursing and doctor communication · High patient recommendation rates (approx. 74-90%).
Amberwell Health
Patients praise: High patient satisfaction for hospital care (5-star rating from some sources) · Many patients praise the kindness and bedside manner of medical staff.
Amberwell Health
Patients praise: Friendly and professional staff · High patient satisfaction scores.
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