Hospice Care - Amberwell Health
Hospice Care • Atchison, KS
Ratings by platform
- MyCaringPlan (Amberwell Health At Home): 2.8 out of 5 stars (58 reviews)
- US News & World Report (Hospital Patient Experience Score): 4 out of 5 stars (not explicitly provided)
What patients say
Patients praise
- friendly and polite staff reported by many patients
- high CMS patient experience ratings for the hospital overall
- positive outcomes reported for specific medical procedures such as births and treatment of pneumonia
- willingness to recommend the hospital to others
Common complaints
- reports of unprofessional or disrespectful staff behavior toward patients
- concerns regarding communication and HIPAA privacy violations
- negative experiences with billing and insurance claims processing
- some patients reported frustration with emergency department care quality
In patients' words
"Overall ive had good experiences here with the staff and doctors. They have always been very polite and patient."
— LocalityBiz User Review"Some nurses and medical assistants talk about patients to other people. There is a lot of back stabbing and HIPA violations of patients personal information being shared."
— LocalityBiz User Review"While there, an elderly woman approaches the counter and she is upset. The staff proceeded to laugh at her and be completely unprofessional."
— LocalityBiz User Review (Emergency Room)More clinics in Atchison
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