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Family Medicine • Atchison, KS
Ratings by platform
- CMS HCAHPS (reported via Momentary Labs): 5/5 stars (based on 170 patient surveys) (170)
- CMS HCAHPS (Amberwell Health): 4-star overall patient experience rating (N/A)
- MedicalRecords.com (Atchison Hospital): 2.7/5 stars (37 reviews)
What patients say
Patients praise
- Strong patient experience ratings from CMS/HCAHPS for Amberwell Atchison
- Praise for specific staff and physicians for being patient, polite, and thorough
- High marks for nurse communication and responsiveness in certain settings
Common complaints
- Reports of unprofessional behavior and communication issues
- Allegations of insurance/billing concerns and lack of transparency
- Complaints regarding dismissive or accusatory attitudes toward patients in emergency care
- Concerns over staff gossip and potential privacy/HIPAA violations
In patients' words
"There is a lot of back stabbing and HIPA violations of patients personal information being shared with others who do not need to know."
— LocalityBiz (Amberwell Atchison review)"If you go to the ER for anything other than a broken arm, they will tell you it’s anxiety... Very unprofessional/lack of communication and no answers."
— MedicalRecords.com (Atchison Hospital review)"The hospital's top strength lies in nurse communication, with 85% of patients reporting that nurses always communicated well."
— Momentary Labs (citing CMS HCAHPS data)More clinics in Atchison
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Cardiology Services at Amberwell Atchison
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Vascular Surgery Services in Atchison, KS - Mosaic Life Care
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