Orthopedics & Sports Medicine | King's Daughters Health System
Orthopedics • Ashland, KY
Ratings by platform
- U.S. News & World Report (Orthopedic Surgeons): Individual orthopedic surgeons hold ratings ranging from 2/5 to 5/5, with many achieving 4/5 or 5/5 status. (Varies by provider, ranging from fewer than 20 to over 300 reviews per surgeon.)
- HospitalStats.org: Average (Overall Patient Rating)
- Yelp: Not specified (15 reviews total) (15)
What patients say
Patients praise
- High patient ratings for individual orthopedic surgeons and specialty care providers
- Appreciation for cleanliness and facility maintenance in some areas
- Positive experiences during surgical recovery and specific services like childbirth
- Some staff described as caring and professional in certain departments
Common complaints
- Complaints about poor bedside manner and lack of empathy
- Issues with long wait times, particularly in the emergency department
- Reports of unprofessional or rude behavior by frontline and nursing staff
- Concerns regarding communication gaps between staff, patients, and families
- Negative experiences with billing practices and insurance, including surprise charges
- Perceived understaffing leading to mismanagement of care
In patients' words
"The 2.3-star rating does not surprise me after my experience with Dr. Du today. I experienced some of the poorest bedside manner, lack of empathy, and..."
— Healthgrades"Was so happy with my care today I have been miserable for several days. Dr Kevin was amazing it all went so quickly the nurses was very good to me also. Its the little things that make you feel better. Thank you for your amazing care."
— MedicalRecords.comMore clinics in Ashland
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