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King's Daughters Health System

Cardiology • Ashland, KY

What patients say

Patients praise

  • Some providers receive high patient satisfaction scores for attentive listening and clear explanations
  • General patient recommendation rates for certain cardiology staff are high

Common complaints

  • Perceived lack of thoroughness in diagnostic testing (e.g., failure to order EKGs or echocardiograms)
  • Concerns regarding communication, feeling unheard, and dismissive attitudes from some providers
  • Specific reports of dissatisfaction with bedside manner, including feeling blamed or questioned about motives for seeking care

In patients' words

"Dr. Listerman is absolutely wonderful! She takes her time with me and I trust her completely."

— Healthgrades patient review

"I have Afib and she never even done an EKG I am supposed to get an echo done each year to make sure my artificial valve is working properly, no nothing ordered from her."

— Dr. Racheleidelman.com aggregator (citing patient feedback)

"She asked me if I was just doing this to get disability and I was mortified... going to be finding a new doctor because it’s clear these people do not care about you."

— Dr. Racheleidelman.com aggregator (citing patient feedback)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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