ULTIMATE TREATMENT CENTER - Addiction Treatment Center in ...
Addiction Treatment • Ashland, KY
Ratings by platform
- Rehab.com: 4.7/5 (67 reviews)
- FindRecoveryNow.org: 4.8/5 (49 reviews)
What patients say
Patients praise
- Several patient testimonials credit the facility with saving their lives and providing helpful recovery skills
- Many staff members expressed care and dedication toward helping patients with their recovery journeys
- Reports of a friendly and supportive environment among co-workers and staff toward patients
Common complaints
- Legal and financial challenges, including a $1.4 million settlement related to allegations of false billing to Medicaid/Medicare for services not performed
- Allegations of a toxic work environment with management described as cash-driven and abrasive
- Criticism regarding a lack of structure for clients and high-pressure, fast-paced work environment that some employees felt prioritized volume over quality of care
In patients' words
"The UTC is such an amazing facility that I have ever been too. The staff there is amazing, not to mention how they go out of their way to help those who in need. I can honestly say that the UTC has actually saved my life..."
— Rehab.com user review"Place is like a warehouse herding people through like they are cattle. Cash run business. Counselors were good for the most part. Owner was largely absent."
— Indeed.com employee reviewMore clinics in Ashland
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