Alcohol & Drug Rehabs in Ashland, Kentucky - Addictions
Addiction Treatment • Ashland, KY
Ratings by platform
- Birdeye (Crossroads Treatment Center): 4.8/5 (108)
- Birdeye (Crossroads of Ashland): 4.7/5 (142)
- Rehab.com (Pathways Inc.): 4.1/5 (26)
- Addiction Helpline America (ARC): 4.4/5 (7)
What patients say
Patients praise
- Compassionate, friendly, and professional staff
- Facilities credited with saving lives and aiding long-term recovery
- Personalized approach where patients feel treated like individuals rather than numbers
- Supportive environment that fosters hope and rehabilitation
Common complaints
- Lengthy and unpredictable wait times at some facilities
- Communication issues with staff reported at some locations
- Concerns regarding unprofessional behavior by some counselors
- Complaints about unexpected additional costs for services
In patients' words
"I think the staff is great and very personable. They treat you like you’re a person and not an addict. I love this clinic."
— Birdeye user review for Crossroads of Ashland"The UTC is a lifesaver. Been coming here for a while and have had a few counselors. They are fantastic. The people there are friendly and care about recovery."
— LocalityBiz user review for The Ultimate Treatment Center"The counselors flirt with the women. And they also don't tell you that you'll be charged an extra 365$ for a month of drug testing."
— Rehab.com user review for Pathways Inc."One complaint is there has started to be lengthy waits on a regular basis. While most patients understand occasional delays, it’s frustrating especially when no patient is at the window but people are waiting in line."
— Birdeye user review for Crossroads of AshlandMore clinics in Ashland
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