MAHEC Internal Medicine
Internal Medicine • Asheville, NC
What patients say
Patients praise
- Providers described as professional, knowledgeable, and thorough
- Good bedside manner, with many patients feeling heard and respected
- Effective treatment and accurate diagnoses
- Clean and calm office environments
- Punctuality by support staff in specific practices
Common complaints
- Difficulty reaching office staff and long phone wait times
- Issues with administrative processes, including records transfers and appointment scheduling
- Reports of poor bedside manner from some providers (e.g., dismissing patient concerns, being rude)
- Extended wait times for appointments
- Dissatisfaction with support staff performance (e.g., nursing or medical assistants)
In patients' words
"Patients consistently commend Dr. Thomas Alan Starnes for his thorough, knowledgeable, and professional approach to care, as well as his ability to explain medical issues clearly and patiently."
— Vitals"Dr. Erway is a kind, caring, and extremely bright physician. She diagnosed a GI issue for my wife that had eluded GI specialists and other doctors for 10 months."
— HealthgradesMore clinics in Asheville
Carolina Hand and Sports Medicine
Patients praise: praise for physicians' expertise, knowledge, and professionalism · patients feel heard and well-informed during consultations.
EmergeOrtho
Patients praise: High levels of patient satisfaction with surgical outcomes and joint replacements · Recognition of professional, compassionate, and knowledgeable staff and providers.
Laurel OB/GYN
Patients praise: Patients feel heard, respected, and not rushed during visits · Knowledgeable and professional clinical staff and physicians.
Physio Physical Therapy
Patients praise: Personalized treatment plans · Friendly and professional staff.
PT Solutions
Patients praise: personalized, hands-on treatment plans · expertise in balance and vestibular conditions.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.