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Carolina Hand and Sports Medicine: Home

Sports Medicine • Asheville, NC

★★★★★4.9/55,268 reviews across 2 platforms

Ratings by platform

  • rater8: 4.94 out of 5 stars (5,200 ratings)
  • Birdeye/Google: 5 out of 5 stars (68 reviews)
  • BestProsInTown: Not specified (270 reviews)

What patients say

Patients praise

  • praise for physicians' expertise, knowledge, and professionalism
  • patients feel heard and well-informed during consultations
  • efficient, compassionate care from staff and medical teams
  • successful outcomes for surgical procedures like carpal tunnel release and joint replacements

Common complaints

  • dissatisfaction with front desk staff interactions
  • reports of poor communication regarding billing or follow-up procedures
  • concerns regarding surgical outcomes and pain management for specific procedures

In patients' words

"Dr. West is so caring and knowledgeable. He listens and truly cares. He did my rotator cuff surgery after a fall and was excellent."

— rater8 patient review

"I went to see Dr. Starr because of the arthritis in my thumb. He did surgery on it and over a year later I must say I miss my arthritis. I lost 70% strength in my right hand... And the pain is constant."

— WebMD patient review

"Awful front desk staff. I was treated unfairly and rudely. Also, I was kept hanging when I desperately needed to see a doctor."

— Healthgrades patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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