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Biltmore Medical Associates: Asheville Primary Care Doctors

Internal Medicine • Asheville, NC

★★★★☆4.1/524 reviews across 3 platforms

Ratings by platform

  • Yahoo Local / MapQuest: 3.5 out of 5 stars (aggregated) (11 reviews)
  • Vitals (for Dr. James K. Andrews): High rating (implied by positive feedback) (5 reviews)
  • WebMD (for Dr. Charles Sims): 5.0 out of 5 stars (3 reviews)
  • Vitals (for Dr. Thomas W. Rennard): 4.6 out of 5 stars (10 ratings with 3 reviews)

What patients say

Patients praise

  • Doctors are described as attentive, genuinely interested, and caring.
  • Patients report feeling heard, valued, and well-cared for.
  • Efficient and professional service, including short wait times.
  • Strong communication and responsiveness, even when the primary physician is unavailable.
  • Trustworthy and knowledgeable clinical care.

Common complaints

  • Some patients have reported difficulties or negative experiences with other local medical practices, leading them to seek referrals to Biltmore Medical Associates.
  • Limited specific complaints found in public review forums for this specific practice.

In patients' words

"My wait time never exceeded 5 minutes before I'm brought back... Everyone, but especially Dr. Andrews is courteous and professional. His diagnosis has always been spot on."

— Vitals (Review for Dr. James K. Andrews)

"He really cares about your heath and problems you may have at the time. Very kind and extremely good at his profession. More doctors should be like him instead of looking at the 'clock'."

— WebMD (Review for Dr. Charles Sims)

"Dr. Rennard took care of my Dad for over 30 years. He always made my Dad (and me, I took care of him) feel like we were the only patients he had."

— Vitals (Review for Dr. Thomas W. Rennard)

"My doctor is very kind, attentive, patient, and knowledgeable. I feel heard and valued when I am there and trust the information and care I receive."

— Biltmore Medical Associates website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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