Cardiology | Mission Hospital
Cardiology • Asheville, NC
Ratings by platform
- Healthgrades (Dr. Chang Lim): 3.4 out of 5 stars (12 reviews)
- Birdeye (Hospital-wide): 3.9 out of 5 stars (4,935 reviews)
- CMS Patient Satisfaction (Hospital-wide): 2 out of 5 stars
What patients say
Patients praise
- Cardiology program historical reputation for excellence
- Some positive reports of skilled surgeons and clinical expertise in cardiovascular procedures
- Individual patient accounts of life-saving interventions and thorough personal care
Common complaints
- Complaints regarding long wait times for cardiology appointments
- Concerns about administrative/communication issues (e.g., phone calls not returned, scheduling difficulties)
- Mixed experiences with bedside manner and staff responsiveness post-HCA acquisition
- General negative perceptions regarding hospital management and quality of care since 2019 ownership change
In patients' words
"I chose MH for three reasons: ... I had consistently heard good things about its heart program from my golfing buddies. I trust them. I found a surgeon, Hyde Russell at Asheville Heart, who had exceptional clinical credentials and genuine interpersonal warmth. He justified my confidence."
— RamaOnHealthcare"Dr. Lim takes the time to be personal and he listens to what I have to say and answers any questions. I have been a patient of his for many years, and I credit him for helping me get back on my feet after having a heart attack."
— Healthgrades"Its discharge plan included urgent follow-up with Mission’s Asheville Cardiology, she said, but she waited six weeks for an appointment. The cardiologist recommended surgery to correct an irregular heart rhythm and prescribed medications that gave her unpleasant side effects, she said."
— BPR (Blue Ridge Public Radio)"Another day of waiting at Asheville Cardiology. After almost a year since my last review I was hoping for a better experience... Five phone calls. Two nurse conversations and multiple promises to have the doctor or the doctors nurse to return my call but , IT JUST NEVER HAPPENS."
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