The Urology Group Virginia
Urology • Arlington, VA
Ratings by platform
- WebMD (Dr. Andrew Joel): 5.0 out of 5 (75 ratings (40 reviews))
- Healthgrades (Dr. Robert Mordkin): 4.8 out of 5 (88 ratings (70 written reviews))
- Trustindex.io (The Urology Group of Virginia): 4.4 out of 5 (Total reviews not specified)
What patients say
Patients praise
- High levels of patient satisfaction with individual physician expertise and bedside manner, particularly for surgeons
- Effective and life-changing results for specialized procedures such as robotic surgery and laser treatments
- Physicians described as thorough, personable, and good communicators
Common complaints
- Difficulties with appointment scheduling and reaching office staff by phone
- Long wait times at appointments
- Concerns regarding the thoroughness of medical examinations and pre-operative/post-operative care consistency
- Administrative issues with check-in processes and technology
In patients' words
"Dr. O'Brien's superb professional competence and unique skill in green laser ablation technology changed my life. I'd give him 10 stars if I could."
— The Urology Group of Virginia Patient Reviews page"Worst experience ever with any medical practice in no va for over 50 years. Bottom line = disaster. I waited 60 minutes before seeing the doc... Why would I spend more time with a man/Dr when he has no respect for my time?"
— Trustindex.io (Patient review regarding Dr. Lailas)"Nobody ever picks up the phone. There just a recording to wait patiently. i have never seen anything like this before."
— WebMD (Virginia Hospital Center Physician Group Urology review)More clinics in Arlington
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