Plastic & Reconstructive Surgery | Arlington & DC Metro
Plastic & Reconstructive Surgery • Arlington, VA
Ratings by platform
- VHC Health / WebMD / Healthgrades: 5.0/5 (49 / 7 / 13 reviews (respectively))
- RealSelf: 4.9/5 (965 reviews)
- Vitals: Not explicitly stated (overwhelmingly positive) (187 reviews)
- FindaTopDoc: 5.0/5 (61 reviews)
- Center for Plastic Surgery website: 4.9/5 (109 reviews)
What patients say
Patients praise
- High level of professionalism and surgical skill
- Effective communication and thorough explanations of procedures
- Friendly, caring, and attentive bedside manner
- High patient satisfaction with aesthetic results and post-operative outcomes
- Efficient and supportive office staff experiences
Common complaints
- Concerns regarding bedside manner, empathy, and listening skills from some patients
- Complaints about office staff professionalism, communication, and responsiveness
- Negative experiences regarding consultation fees and cancellations
In patients' words
"I felt comfortable from start... I recommend a consult with Dr. Richards if you’re thinking about a procedure!"
— RealSelf review of Dr. Franklin D. Richards"Dr. Nguyen is outstanding - expert, calm, approachable, compassionate... I felt completely reassured after meeting with her."
— Healthgrades review of Dr. Marilyn Nguyen"If you want caring doctors and office staff that give you empathy, walk away now! ... The staff doesn't care how scared you are. The doctor doesn't listen to your wishes."
— WebMD review of Dr. Ping Song (negative experience)"Dr. Rao answered all my questions and the staff was very kind. Absolutely amazing doctor. Kind, caring and takes time to explain."
— Center for Plastic Surgery website review of Dr. Samir S. RaoMore clinics in Arlington
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