Potomac Urology | Urologists in Northern VA and Southern MD
Urology • Arlington, VA
Ratings by platform
- Birdeye (Google): 4.6 out of 5 stars (168 reviews)
- Trustindex.io: 4.6 out of 5 stars (Not explicitly stated total)
- Potomac Urology Surgery Center website: 5 out of 5 stars (for surgery center) (23 reviews)
What patients say
Patients praise
- Highly skilled, professional, and compassionate doctors
- Successful surgical and medical outcomes
- Clear explanations of conditions and treatments
- Effective post-operative care
Common complaints
- Difficulty reaching the office by phone (long wait times, unanswered calls)
- Ineffective or unresponsive administrative staff
- Poor communication regarding appointment delays and referrals
- Issues with patient portal and office management systems
In patients' words
"The doctor was awesome! The office is a nightmare!! Impossible to communicate with. ... If the doctor wasn't so great - I'd drop this practice in a hot minute!!"
— Trustindex.io review"Doctor is good but the staff is beyond useless. ... Had to take 2 hours off to drive in to get a paper copy to be told to 'have a nice day'. All the compassion of a rock!"
— WebMD review"Dr. Wong is a commensurate professional who has been my physician for 20 years, when he ushered me through my cancer battle. I credit his knowledge and skills with my successful survival."
— Potomac Urology Surgery Center website reviewMore clinics in Arlington
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