VHC Immediate Care | VirginiaNavigator
Urgent Care • Arlington, VA
Ratings by platform
- Birdeye (Virginia Hospital Center Physicians Group Immediate Care): 3.0 out of 5 (70 reviews)
- Yelp (VHC Health / Arlington): 3.1 out of 5 (360 reviews)
- Yelp (VHC Immediate Care - Arlington): Not stated (review text indicates “Slowest urgent care ever…”) (14 reviews)
- Birdeye (VHC Health - Virginia Hospital Center): 3.9 out of 5 (1,818 reviews)
- checkbook.org (VHC Health - Arlington): Not stated (consumer ratings listed) (63 ratings)
- urgentcaremap.health (VHC Health Express Care): 3.1 out of 5 (97 reviews)
What patients say
Patients praise
- Some reviewers describe caring, helpful staff and good service experiences
- Some reviewers mention reasonable/quick professional care in specific instances
- General positioning as an Express Care walk-in clinic with X-ray/lab capabilities is presented by VHC Health materials
Common complaints
- Long waits / slow service and poor responsiveness
- Billing/insurance issues and perceived billing problems
- Lack of triage/communication issues (e.g., delays in lab results, portal access, unanswered communication)
- Unwelcoming staff and low empathy reported
In patients' words
""We were unfortunately sent here as the only urgent care anywhere within 30 minutes... It took five minutes for the front desk person to acknowledge our presence... would not see us tonight...""
— Birdeye review excerpt (Virginia Hospital Center Physicians Group Immediate Care)""They charged me almost $1000 when I just wanted to get my son a strep test!!! And because they falsely bill their services as "hospital care" my insurance won't pay for it.""
— Birdeye review excerpt (Virginia Hospital Center Physicians Group Immediate Care)""Slowest urgent care ever experienced. The staff is not very welcoming and show lack of care. Honestly, avoid this place.""
— Yelp review excerpt (VHC IMMEDIATE CARE - Arlington)""Failure to remedy these problems endangers the health of patients...""
— Birdeye review excerpt (VHC Health - Virginia Hospital Center)""At [Virginia Hospital Center], I experienced great service from the nurses, technicians, and doctors.""
— Yelp review highlights (VHC Health - Arlington)More clinics in Arlington
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