Urgent & Primary Care in Pentagon City, Arlington VA | Nova
Urgent Care • Arlington, VA
Ratings by platform
- UrgentCareMap: 4.4 out of 5 stars (247 reviews)
- Nova Patient Care Website (internal testimonials): 4.8 out of 5 stars (140+ patients)
What patients say
Patients praise
- Convenience for short-term, same-day, or urgent care visits
- Some providers are described as professional, caring, and good listeners
- Easily accessible location for those in the Arlington/Pentagon City area
- Extended hours and availability of walk-in services
Common complaints
- Difficulties with administrative tasks and billing, including delayed billing or payment issues
- Poor communication and responsiveness, especially regarding prescription refills or follow-ups
- Inconsistencies in quality of care between urgent and long-term/primary care services
- Reports of unprofessional or dismissive staff and provider behavior
In patients' words
"Unfortunately, what I wrote above after my first visit only pertained to patients who are looking for short-term/urgent care with this location. If you are seeking any sort of longer-term care and prescription management, I would look elsewhere."
— LocalityBiz review"I just received my first bill from them in April 2025, totaling $373.68. It's been almost three years since my visit... My insurance denied the claim because so much time has passed."
— Better Business Bureau complaintMore clinics in Arlington
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