Radiology & Diagnostic Imaging at USC Arcadia Hospital
Diagnostic Imaging • Arcadia, CA
Ratings by platform
- US News, Yelp, and Medicare Care Compare: Patient experience ratings generally fall below national and state averages across multiple categories, with some sources citing 2/5 stars or similar benchmarks. (Yelp reviews for the hospital often number in the hundreds with generally low star ratings.)
What patients say
Patients praise
- Some patients report positive interactions with specific doctors and nurses
- Hospital facilities are sometimes noted as clean
Common complaints
- Long emergency room wait times
- Perceived lack of clear communication from staff
- Concerns regarding staff responsiveness to patient needs
- General reports of lower-than-average patient satisfaction scores
In patients' words
"Avoid the ER at Keck Medicine of USC in Arcadia. My experience was horrible. I arrived just before 6 PM yesterday and was not checked in until around 11:30 PM."
— Apple Maps / Yelp User Review"Hospital seemed very clean Our RN was very patient and kind. (Viviana) Answered all of my questions and was super helpful."
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