Our Appleton Urgent Care Center in WI
Occupational Health • Appleton, WI
Ratings by platform
- ThedaCare Urgent Care-Appleton (Birdeye): 3.1 stars (60 reviews)
- Urgent Care Physicians, Ltd (Birdeye): 4.2 stars (372 reviews)
- Thedacare FastCare (Solv): 1.0 out of 5 (average) (1 shared rating (Solv))
What patients say
Patients praise
- Some patients report friendly, polite, knowledgeable staff and short wait times at urgent care locations in Appleton (e.g., ThedaCare Urgent Care-Appleton consensus and Urgent Care Physicians reviews).
- Some reviewers describe thorough care and providers who listen.
- On certain platforms, patients recommend the clinic and praise staff/professionalism.
Common complaints
- Negative experiences include dismissive or substandard care by a provider and lack of pain management (ThedaCare Urgent Care-Appleton reviews).
- Complaints include procedures being handled improperly (e.g., ear instrument causing major pain) and needing follow-up care elsewhere (ThedaCare Urgent Care-Appleton reviews).
- Some locations show low ratings on specific platforms (e.g., Thedacare FastCare rated 1.0/5 on Solv, with concerns across wait time, quality, bedside manner, staff friendliness, and cleanliness).
In patients' words
"“If Sourasack Vongsa is the doctor on duty do not go here. He is one provider that will make you feel embarrassed and ashamed… dismissed of my lower back pain…” (excerpt)"
— Birdeye review snippet for ThedaCare Urgent Care-Appleton"“Went in… thinking I had an ear infection… He proceeded to shove it deep in my ear causing major pain… I had to see another doctor causing another bill.” (excerpt)"
— Birdeye review snippet for ThedaCare Urgent Care-Appleton"“Great staff fast care. I’d go again”"
— Birdeye review snippet for Urgent Care Physicians, Ltd"“I had a poor experience and will not recommend…” (excerpt about filing a complaint and management backing a provider)"
— Birdeye review snippet for Urgent Care Physicians, Ltd"Solv shows “average rating is 1.0 out of 5… 1.0 for quality of care… 1.0 for bedside manner…”"
— Solvhealth profile for Thedacare FastCareMore clinics in Appleton
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