Fox Valley Surgical Specialists
Surgery • Appleton, WI
Ratings by platform
- Birdeye (Aggregate of Google/Facebook): 4.8/5 (787 reviews)
- Birdeye (Encircle Health location): 4.9/5 (113 reviews)
- Fox Valley Surgical Specialists website: 4.9/5 (Over 2,000 reviews (company-claimed))
What patients say
Patients praise
- Providers described as thorough, compassionate, and attentive to concerns
- Positive feedback on bedside manner for specific providers like Kate Meyers and Dr. Bermas
- Patients appreciate feeling listened to and receiving clear explanations of treatment options
Common complaints
- Reports of poor or unresponsive customer service and difficulty getting return phone calls
- Occasional complaints regarding unprofessional or rude front desk staff
- Some patients noted a lack of warm or fuzzy bedside manner from certain providers, preferring directness instead
In patients' words
"Dr. Bermas and her team were wonderful. I was treated with sensitivity, respect and compassion. Explanations and options for treatment were clear and insightful."
— Patient review on Birdeye"Terrible customer service. I have been experiencing intense pain... I have left NUMEROUS voicemails requesting a call back... they also do not return phone calls."
— Patient review on Birdeye"He is direct in terms of communication. If you're in need of warm and fuzzy bedside experience, you may be disappointed."
— Patient review on HealthgradesMore clinics in Appleton
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