Trinity Health Imaging - Ann Arbor Hospital
Radiology/Imaging • Ann Arbor, MI
Ratings by platform
- Birdeye (Trinity Health Imaging - Reichert Medical Center): 4.2 out of 5 stars (76 reviews)
- Birdeye (Trinity Health Ann Arbor Hospital): 3.1 out of 5 stars (829 reviews)
- Expected Healthcare (Trinity Health IHA Imaging - Domino's Farms): 1.3 out of 5 stars (3 reviews)
- Solv (Trinity Health IHA Urgent Care - Domino's Farms): 4.0 out of 5 stars (39 ratings)
What patients say
Patients praise
- Specific mentions of compassionate, professional, and knowledgeable nursing and clinical staff
- Clean and modern facilities with convenient parking in some locations
- Some efficient and fast experiences, particularly in specific urgent care or surgical contexts
Common complaints
- Difficulty with administrative tasks, such as scheduling errors and result management
- Perceived rudeness or lack of empathy from clerical, administrative, and some clinical staff
- Billing issues, including unexpected charges and billing errors
- Long wait times for both appointments and results
- Communication gaps between departments and with patients
In patients' words
"I was scheduled at the wrong hospital, and then when I could actually get a scan done its taken them over 48 hours and have no results yet. I've had to cancel specialist appointments twice because of this place."
— Patient review for Trinity Health Imaging - Reichert Medical Center"This was honestly the worst hospital experience I’ve ever had... I was stuck seven to eight times for blood work by multiple staff members, many of whom seemed inexperienced."
— Patient review for Trinity Health Ann Arbor Hospital"I was in on Thursday September 4th at 845am for something no one wants to do and I was greeted with a warm smile and caring attitude! Then my ultrasound tech Paul was amazing and my me feel comfortable and important."
— Patient review for Trinity Health Imaging - Reichert Medical CenterMore clinics in Ann Arbor
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