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Family Medicine Providers in Ann Arbor, MI | Trinity Health Michigan logo

Family Medicine Providers in Ann Arbor, MI | Trinity Health Michigan

Primary CareAnn Arbor, MI

★★★★★4.9/50 reviews across 1 platforms

Ratings by platform

  • Trinity Health Official Provider Pages: Generally high (often 4.8 to 4.9 out of 5 stars) on official health system provider profiles (Hundreds of ratings per provider typically recorded on the health system website)
  • Third-party review platforms (e.g., BirdEye, LocalityBiz): Varies significantly on third-party review sites, ranging from highly positive to very negative (Varies by specific clinic or department location (often 30-850+ reviews))

What patients say

Patients praise

  • High ratings for individual providers (many averaging 4.8-4.9 stars)
  • Patients frequently describe providers as good listeners, professional, and knowledgeable
  • Appreciation for clear explanations of medical care and treatment plans
  • Positive long-term relationships with specific primary care physicians

Common complaints

  • Concerns regarding billing practices and insurance coverage issues
  • Reports of dismissive, condescending, or unprofessional behavior by some medical staff and providers
  • Difficulty with front desk and administrative communication, including long wait times and unhelpful interactions
  • Complaints about restrictive policies regarding appointment punctuality and referrals

In patients' words

"Dr. Bruderly has been my doctor for years and I get the best care. He explain everything so I can understand. I am very happy with him and the staff."

Verified patient review on Trinity Health provider page

"Dr. O'Neill is professional but very easy to talk to, listens to your questions and provides clear answers."

Verified patient review on Trinity Health provider page

"I am transferring my care to another office. I feel like all they want to do is bill my insurance... The providers don’t seem like they really want to help anyone."

Patient review on BirdEye

"Every doctor here has dismissed me as having anxiety. They are condescending, dismissive, and unprofessional."

Patient review on LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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