Local Mental Health Resources | Washtenaw County, MI
Mental Health Therapy • Ann Arbor, MI
Ratings by platform
- Rehab.com: 3.0/5.0 (21 reviews)
- Trustburn: 3.8/5.0 (12 reviews)
- Birdeye (Great Lakes Psychology Group): 2.4/5.0 (8 reviews)
What patients say
Patients praise
- Access to compassionate and knowledgeable individual therapists
- Helpfulness in navigating insurance or specific treatment requirements
- Quick response by management to resolve some patient complaints
- General appreciation for specialized support in specific contexts
Common complaints
- Poor administrative responsiveness (unreturned calls, missed paperwork)
- Issues with therapist turnover or scheduling consistency
- Frustration with billing and insurance navigation
- Professional conduct concerns, including allegations of being rude, gaslighting, or bias
- Dissatisfaction with organizational structure and high employee caseloads
In patients' words
"Case workers are supposed to be in touch once a month and don't. The nurse practitioner won't call when it comes to virtual calls and will say you missed a call. They don't follow up with you for crap."
— Rehab.com review regarding Washtenaw County Community Mental Health"Would not recommend - not great therapy, rude, unprofessional, very disorganized and can't figure out payment/insurance... it took over 4 months to resolve the issue and get our money back."
— Localitybiz review regarding Ellie Mental Health"I originally had an appointment at Ann Arbor Psych that was not a good experience... After leaving a review entailing my experience- the medical director almost immediately reached out to me to make things right."
— Localitybiz review regarding Ann Arbor PsychMore clinics in Ann Arbor
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