Ann Arbor, MI Mental Health Clinic
Mental Health Therapy • Ann Arbor, MI
Ratings by platform
- Healthgrades (Ann Arbor PSYCH): 3.0/5.0 (2 reviews)
- Birdeye (Ann Arbor Behavioral Health Associates): 5.0/5.0 (3 reviews)
- LocalityBiz (Ellie Mental Health): 1.0-5.0 (Mixed) (4 reviews)
- Birdeye (Great Lakes Psychology Group - Ann Arbor): 2.4/5.0 (8 reviews)
- Healthgrades (Lori Driver, LMSW): 4.5/5.0 (15 ratings)
- Ratings.MD (Marit Bucknam, LMSW): 4.6/5.0 (74 verified ratings)
What patients say
Patients praise
- High appreciation for individual therapists and providers who are described as empathetic, knowledgeable, and good listeners
- Success in achieving mental health goals and finding balance with specific counselors
- Responsiveness from some directors in addressing negative feedback to improve the patient experience
- Positive experiences with specific providers who offer relatable and personalized care
Common complaints
- Administrative and billing issues, such as difficulties with insurance, overpayment, or lack of response to inquiries
- Challenges with office staff communication and helpfulness
- Issues with appointment scheduling, cancellations, or unexpected fees
- Inconsistent therapy experiences, including concerns about professionalism or therapist responsiveness
In patients' words
"Everyone I communicate with at Ann Arbor Psych is helpful, friendly, knowledgeable, and caring."
— Healthgrades Review"Would not recommend - not great therapy, rude, unprofessional, very disorganized and can't figure out payment/insurance."
— LocalityBiz Review"Lori is a wonderful and caring human being. She treated me for over 15 years and I have my life to thank to her."
— Healthgrades Review"I had a therapist that was never on time always fifteen to twenty minutes late cutting my sessions short all but once."
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