Orthopedic Care & Surgery | Andalusia, AL
Orthopedics • Andalusia, AL
Ratings by platform
- Andalusia Health (Dr. Patrick Kelly, DO): 4.9 out of 5 stars (153 ratings/reviews)
- Andalusia Health (Kristy Nichols, CRNP): 4.9 out of 5 stars (185 ratings/reviews)
- Vitals (Dr. Gilbert R. Holland, MD): 4.3 out of 5 stars (22 ratings/reviews)
- Birdeye (Dr. Patrick Kelly, DO): 3.6 out of 5 stars (24 reviews)
- Andalusia Orthopedics and Sports Medicine: 4.6 out of 5 stars (17 Google My Business reviews)
What patients say
Patients praise
- High praise for Dr. Patrick Kelly, with many patients highlighting his bedside manner, expertise, and attentiveness.
- Many patients feel treated with kindness, compassion, and respect by providers and staff.
- Positive feedback on clear communication, thorough explanations of treatment plans, and successful surgical outcomes.
- The office and facility are frequently described as clean, professional, and convenient.
Common complaints
- Some patients expressed frustration about not being able to see the orthopedic surgeon, relying instead on nurse practitioners.
- Occasional reports of long wait times, perceived lack of thoroughness in examinations, and concerns about staff professionalism.
- One report of a negative experience involving a perceived lack of follow-up and communication during treatment.
In patients' words
"Dr. Patrick Kelly is the best doctor when it comes to taking care of his patients. I always recommend him to other people."
— Andalusia Health Patient Review"Everyone was friendly with no long wait time. The place was clean and well kept. Kristy was very attentive to my needs and she continually checked on me..."
— Andalusia Health Patient Review"I cannot tell you what kind of person or doctor Dr Kelly is because after months I've never seen him, but I can tell you he took 2 years of my life away from me."
— Birdeye Patient Review"I went to them with an injured knee-cannot see the only doctor at the practice have to settle for a nurse practitioner... The NP would not listen to what I was trying to tell her and did not even manually check the knee."
— Google My Business ReviewMore clinics in Andalusia
Andalusia Orthopedics and Sports Medicine
Patients praise: Professional, kind, and respectful staff/providers · Clear and thorough explanations of surgical procedures and treatment plans.
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