Andalusia Orthopedics and Sports Medicine
Orthopedics • Andalusia, AL
Ratings by platform
- Andalusia Health website, Google/Birdeye: 4.9/5 (facility-wide) and 4.6/5 (Google/Birdeye) (249 ratings (facility) and 17 reviews (Google/Birdeye))
- Dr. Patrick Kelly (individual profile): 4.9/5 (153 ratings/reviews)
What patients say
Patients praise
- Professional, kind, and respectful staff/providers
- Clear and thorough explanations of surgical procedures and treatment plans
- Effective bedside manner and patient-centered care
- Facility cleanliness and modern amenities
Common complaints
- Dissatisfaction with front office professionalism
- Difficulty seeing the primary physician (having to settle for a nurse practitioner)
- Perceived lack of thoroughness in clinical assessment (e.g., failure to manually check an injured knee)
- Feelings of being rushed or disregarded during appointments
In patients' words
"Dr.Kelly is very professional,kind,respectful and made sure I understood everything. He explained everything and made sure I understood. He has a great concern for his patients. We discussed the reason I was there and he made sure I understood everything and his plans for my treatment to get me better and out of pain..He doesn't rush you,he listens to all your concerns and will explain things to make sure you understand."
— Andalusia Health patient review for Dr. Patrick Kelly"I cannot give zero stars because they require one-the least impressive medical experience I have ever had. I went to them with an injured knee-cannot see the only doctor at the practice have to settle for a nurse practitioner. The front office was less than professional... the NP would not listen to what I was trying to tell her and did not even manually check the knee... total disregard of what I was trying to tell them."
— Negative patient review for Andalusia Orthopedics and Sports MedicineMore clinics in Andalusia
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