Andalusia, AL
Orthopedics • Andalusia, AL
Ratings by platform
- Yelp: 85 out of 100 (Overall survey rating) (12 reviews (Yelp))
- MedicalRecords.com: 2.2 out of 5 (47 reviews)
- Leapfrog Group: 81% (Facilities and staff) (N/A (Leapfrog Group data))
- Healthgrades: 62% (Patient Experience Rating) (N/A)
What patients say
Patients praise
- Compassionate and professional care from nursing and medical staff in various departments like the ICU and ER
- High willingness to recommend the facility according to several metrics (e.g., 87% in US News)
- Efficient and swift care for certain emergency/outpatient procedures
- Cleanliness of the facility
Common complaints
- Reports of unpleasant or unprofessional behavior by specific front desk or clinic staff
- Limited achievement ratings in certain patient experience metrics for elective outpatient surgeries
- Some patients reported long wait times in the ER
- Complaints regarding poor communication or slow response times from doctors and nurses in specific instances
In patients' words
"The ICU nurses went above and beyond in every aspect of his care, truly compassionate, attentive, and professional."
— LocalityBiz User Review"They have major additude issues (the nurses especially) and they take their precious time no matter how bad you're hurting!"
— MedicalRecords.com User Review"Each visit we both were treated excellent and everyone is extra friendly and caring. Also clean hospital!"
— MedicalRecords.com User ReviewMore clinics in Andalusia
Andalusia Orthopedics and Sports Medicine
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Primary Care & Family Medicine | Andalusia, AL
Patients praise: providers are frequently described as attentive, kind, and professional · patients appreciate that providers take time to listen to concerns rather than rushing visits.
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Patients praise: professional and knowledgeable staff · good bedside manner.
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