Sports Medicine : University Health Services
Sports Medicine • Amherst, MA
Ratings by platform
- Aggregated review sites: 3.2/5 (144 reviews)
- Healthgrades (Dr. Adam Kobialka): 5.0/5 (1 review)
- Sharecare (Dr. Adam Kobialka): 2.0/5 (1 review)
- Healthgrades (Dr. Gregory Little): 3.0/5 (2 reviews)
- Internal University Patient Experience Survey: 4.55/5 (1,255 responses)
What patients say
Patients praise
- Friendly and helpful nursing/check-in staff during some visits
- High patient satisfaction reported in internal surveys conducted by the university
- Accessible care for the student population and faculty/staff
- Physicians are fellowship-trained and provide specialized sports medicine services
Common complaints
- Long wait times, particularly in the walk-in clinic and for virtual waiting room systems
- Difficulties with communication and perceived lack of professionalism from some staff members
- Inconsistencies in medical advice and concerns about accurate diagnosis by different providers
- Limited access to urgent or night-time care options on-campus
- General frustration with university healthcare administration and resource allocation
In patients' words
"I literally cried with every interaction that I had with any of the UHS workers because I was so frustrated and so sick and done."
— Massachusetts Daily Collegian"Nursing staff and the doctor who saw me all were very friendly and listened to my problems."
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