Amherst Medical Center | valley-medical-group
Internal Medicine • Amherst, MA
Ratings by platform
- Apple Maps/Yelp aggregate: 1.6 out of 5 (28)
- local.us-info.com: 2.7 out of 5 (73)
What patients say
Patients praise
- compassionate and knowledgeable medical providers
- convenience of on-site services like labs and PT
- positive long-term patient relationships for some individuals
Common complaints
- long wait times for appointments
- difficulty getting appointments
- dissatisfaction with billing and copay practices
- negative experiences with administrative or reception staff
- concerns regarding staffing and physician turnover
In patients' words
"If only I could give them 0 stars. First they take away the Doctors to save money and now you can't even get in to see a Nurse. Over a year to get an appointment."
— Yelp/Apple Maps user review"I've had a terrific experience with Dr. Shoushtari and her colleagues and staff. I've been a VMG Amherst patient for nearly 20 years... I think it's a great, people-centric medical practice."
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