Family Medicine in Amherst, MA - Primary Care | Specialists
Family Medicine • Amherst, MA
Ratings by platform
- US News & World Report (Dr. Katherine J. Atkinson): Not specified (based on 173 reviews) (173)
- Healthgrades (Dr. Jessica Bossie): 3.7 out of 5 (12)
- RateMDs (Dr. Katherine J. Atkinson): 2.7 out of 5 (29)
- WebMD (Dr. Ross Midler): 3.0 out of 5 (13)
- Healthgrades (Dr. Leora Cohen-McKeon): 3.4 out of 5 (5)
- Birdeye (John P. Musante Health Center): 3.3 out of 5 (21)
- Cooley Dickinson Medical Group, Amherst Medical Associates: 3.5 out of 5 (21)
What patients say
Patients praise
- Providers praised for being thorough, attentive, kind, and professional
- Patients value providers who listen well, are responsive via patient portals, and take a holistic approach
- Some practices recognized as Neighborhood Favorites with accessible office hours and diverse service offerings
- Positive experiences with specific providers who offer continuity and clear, practical health advice
Common complaints
- Reports of rude, unreliable, or dismissive office staff and communication issues
- Concerns about appointment cancellations, difficulty scheduling, and provider turnover
- Specific allegations of poor bedside manner, gaslighting, or dismissive treatment of patient concerns
- Complaints regarding medical errors, lack of thoroughness, or poor judgment by some providers
- Frustration with billing and administrative processes
In patients' words
"She is very kind, caring and concerned about whatever is bothering me. She doesn't rush the visits."
— Healthgrades review of Dr. Jessica Bossie"Dr. Spence is a real asset... She is thorough, but not overly chatty. She listens and changes course based on patient feedback."
— Mass General Brigham patient review of Dr. Denise A. Spence"My daughter has seen her for a few years now. She is short with her and us, always appears to be rushed... We are changing providers."
— Healthgrades review of Dr. Leora Cohen-McKeon"Absolutely AWFUL patient care and communication... I was a patient of Dr. Chan’s. Upon her leaving the office, in December I set a new patient visit with Dr. Bradshaw... they call me to cancel... [and told me] I could not be seen and was no longer considered a patient of the practice."
— Review of Cooley Dickinson Medical Group/Amherst Medical AssociatesMore clinics in Amherst
Atkinson Family Practice: Family Medicine Center in MA
Patients praise: High-quality, holistic approach to patient care · Prompt communication and accessibility of same-day appointments.
New England Orthopedic Surgeons | Musculoskeletal Injuries ...
Patients praise: professionalism and compassionate care · thorough and clear explanations of procedures and treatment plans.
Amherst Obstetrics & Gynecology | Southern NH Health
Patients praise: compassionate and attentive care · friendly, efficient staff.
ATI Physical Therapy | 101 University Dr, Amherst, MA
Patients praise: Professional, knowledgeable, and friendly staff · Effective treatment and recovery outcomes.
Mental Health Therapy, Counseling & Psychiatry in Amherst, MA
Patients praise: many individual clinicians and practices receive high praise for professionalism, empathy, and effective care · positive patient experiences with accessibility and the supportive, judgement-free environment provided by several local providers.
Obstetrics and Gynecology in Amherst, MA - Primary Care | Physicians
Patients praise: highly skilled and knowledgeable physicians · compassionate and professional bedside manner.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.