Serving Ames, Iowa
Pharmacy • Ames, IA
Ratings by platform
- Rehab.com, Birdeye: 3.13/5 (Mary Greeley Medical Center), 4.6/5 (McFarland Clinic - Medical Arts), 4.8/5 (McFarland Clinic - North Ames), 2.7/5 (MercyOne Iowa Heart Center) (240 (MGMC), 175 (McFarland Arts), 105 (McFarland North), 20 (MercyOne Iowa Heart))
What patients say
Patients praise
- Many patients report high satisfaction with the quality of care and professionalism of providers
- Recognition for patient experience in hospital settings
- Positive feedback on staff demeanor and friendliness
- General satisfaction with specific clinic locations and medical outcomes
Common complaints
- Difficulty scheduling appointments and last-minute cancellations
- Challenges with phone systems, communication, and responsiveness
- Concerns regarding medical accuracy, misdiagnosis, and documentation errors
- Frustration with billing policies and payment requirements
In patients' words
"Phone system is horrible. Not uncommon to be disconnected when you almost get a human... Care is good...if you can get past the above."
— Birdeye review (MercyOne Iowa Heart Center)"Extremely disappointed in Mary Greeley. My daughter had surgery and the surgeon was excellent. Unfortunately, her aftercare was abysmal."
— FindRehabCenters review (Mary Greeley Medical Center)"With all due respect been a patient my entire life- nothing but cancellations for myself and children... We will soon be withdrawing all care as this pattern doesn't seem to resolve."
— Birdeye review (McFarland Clinic)More clinics in Ames
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