Pharmacy Services | Ames, IA
Pharmacy • Ames, IA
Ratings by platform
- Birdeye/Google (Hy-Vee Pharmacy): 2.7/5 (41)
- Birdeye/Google (Walmart Pharmacy): 4.4/5 (16)
- Birdeye/Google (Somerset Pharmacy): 4.8/5 (23)
- Walgreens (2719 Grand Ave): 4.7/5 (298)
What patients say
Patients praise
- Helpful, knowledgeable, and patient pharmacy staff (particularly at local/independent locations)
- Personalized, attentive service and building relationships with patients
- Convenience of services like local delivery, immunizations, and mobile apps
- Clean facilities and efficient service in some locations
Common complaints
- Long wait times for prescription filling
- Staffing shortages causing temporary closures
- Issues with insurance processing and prescription stock availability
- Reports of poor or dismissive customer service in some chains
- Frustration with communication regarding prescription status
In patients' words
"Worst pharmacy I've ever dealt with. They got a prescription FROM MY PSYCHIATRIST and apparently need to call him AGAIN... Nobody will help you and nobody cares."
— Hy-Vee Pharmacy Review (Birdeye)"The customer service at this pharmacy is second to none. Eric spends countless minutes on the phone with me engaging in complex and thorough drug review."
— Somerset Pharmacy Review (Birdeye)"Easily my favorite pharmacy in Ames. Good service, fast. Very knowledgeable and professional pharmacy staff, as well as friendly."
— Medicap Pharmacy Review (Loc8NearMe)More clinics in Ames
Serving Ames, Iowa
Patients praise: Many patients report high satisfaction with the quality of care and professionalism of providers · Recognition for patient experience in hospital settings.
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Patients praise: Instances of friendly and efficient service from specific staff members · Convenient text notification systems for refills and pickups.
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Patients praise: Providers described as listening to parents/children and addressing concerns · Thorough exams and clear explanations of next steps/treatment.
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