UPMC Altoona Ear, Nose & Throat | Hollidaysburg, Pa.
Ear, Nose & Throat (ENT) • Altoona, PA
Ratings by platform
- UPMC Provider Profile (Dr. Elliott J. Bilofsky): 4.6 out of 5 stars (280 ratings, 48 reviews) (48 reviews)
- UPMC Provider Profile (Courtney Taylor Chamberlain, PA-C): 4.8 out of 5 stars (226 ratings, 44 reviews) (44 reviews)
- UPMC Provider Profile (Dr. Yi How Kao): 4.7 out of 5 stars (39 ratings, 10 reviews) (10 reviews)
- UPMC Provider Profile (Dana M. Harris, PA-C): 4.9 out of 5 stars (118 ratings, 40 reviews) (40 reviews)
- UPMC Provider Profile (Rachel DeStefano, PA-C): 4.9 out of 5 stars (236 ratings, 68 reviews) (68 reviews)
What patients say
Patients praise
- Providers and physician assistants are frequently described as thorough, kind, and compassionate
- Clear explanations of procedures, conditions, and treatment options are often praised
- Positive experiences with pediatric patients noted frequently
- Efficient and professional office staff and appointment management
Common complaints
- Some reports of perceived arrogance or irritation by certain providers
- Instances of patients feeling dismissed or that concerns were not fully addressed
- Occasional reports of argumentative behavior or lack of personal attention
In patients' words
"Dr. Bilofsky was wonderful . I was very pleased with every aspect of my visit!"
— UPMC Patient Review"Both the doctor and the pA were very kind. They explained procedures and options very well."
— UPMC Patient Review"Rachel Destafano is the best ENT I've ever had and I have went through 4 other ENT's before finding her and I travel a good hour or more just to see her bc she out performs others in her field."
— UPMC Patient Review"Rude, inconsiderate, know it all who doesn't seem to know a whole lot. Doesn't care about his patients whatsoever."
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