Mount Nittany Health Ear, Nose, & Throat - Altoona
Ear, Nose & Throat (ENT) • Altoona, PA
Ratings by platform
- Google via Birdeye: 3.0/5.0 (49 reviews)
- Vitals (for Dr. Robert Caughey): 4.4/5.0 (19 ratings)
What patients say
Patients praise
- Professional and effective treatment for certain patients, including successful removal of foreign objects
- Some providers described as clear, thorough, and effective in diagnosing and explaining procedures
- Supportive and caring experiences reported by some individuals with specific staff members
Common complaints
- Difficulty reaching the office by phone or obtaining timely communication/responses
- Perceived rudeness or lack of care from staff and specific providers
- Long wait times for test results or lack of follow-up
- Concerns regarding clinical outcomes and post-operative care quality
In patients' words
"My mother has been waiting on results on a CAT scan for weeks now— ... no communication whatsoever from the office. My dad has called several times and is told “they have new software to call back in a few weeks“ ... Do not go here if you want any kind of professional care."
— Birdeye (Review)"Had an impromptu trip for a part of an eraser stuck in my kiddos ear. He was petrified and panicked and the doctor was AMAZING. Got it out painlessly and quickly, all while reassuring my son. I was so impressed."
— Birdeye (Review)"Rude, inconsiderate, know it all who doesn't seem to know a whole lot. Doesn't care about his patients whatsoever."
— Vitals (Review for Dr. Caughey)"Dr. Caughey diagnosed my sinus condition, went over the CT scan with me, and explained the surgical procedure to alleviate my problem. He was very thorough and invited all my questions and concerns."
— Vitals (Review for Dr. Caughey)More clinics in Altoona
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