Otolaryngology in Altoona, PA - Find a UPMC Provider
Ear, Nose & Throat (ENT) • Altoona, PA
Ratings by platform
- UPMC Provider Site (Courtney Taylor Chamberlain, PA-C): 4.8/5 (44 reviews)
- UPMC Provider Site (Rachel DeStefano, PA-C): 4.9/5 (68 reviews)
- WebMD Care (Dr. Stephen Wall): 5.0/5 (24 ratings)
- UPMC Provider Site (Dr. Elliott J. Bilofsky): 4.6/5 (283 reviews (aggregated))
- UPMC Provider Site (Dr. Yi How Kao): 4.5/5 (13 reviews)
- Healthgrades (Dr. Richard Howells II): 4.0/5 (16 reviews)
What patients say
Patients praise
- Providers described as professional, kind, and knowledgeable
- Clear and thorough explanations of medical conditions and treatment plans
- Effective post-procedure care and attentiveness to patient history
- Highly recommended for ear, nose, and throat concerns
Common complaints
- Difficulties with office communication and returning phone calls
- Reports of medical procedures not meeting expectations or leading to further issues
- Some patients felt dismissed regarding post-procedure pain or concerns
In patients' words
"The doctor and the pA were very kind. They explained procedures and options very well. I appreciate their care and will recommend them to others."
— UPMC Provider Patient Review"Rachel Destafano is the best ENT I've ever had and I have went through 4 other ENT's before finding her and I travel a good hour or more just to see her bc she out performs others in her field."
— UPMC Provider Patient Review"Their office is HORRIBLE communicating. You can NEVER get anyone on the phone and they don’t return messages."
— Healthgrades Patient Review (Dr. Richard Howells II)More clinics in Altoona
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