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Northwestern Medicine Infectious Disease Winfield

Infectious DiseaseAlton, IL

★★★★☆4.1/59 reviews across 2 platforms

Ratings by platform

  • Healthgrades (Dr. Luis Manrique): 5.0/5.0 stars (3 reviews) (3)
  • Healthgrades (Dr. Jennifer Delacruz): 3.7/5.0 stars (6 reviews) (6)

What patients say

Patients praise

  • Physician clinical knowledge and expertise
  • Kind, compassionate, and professional demeanor of some providers
  • Effective treatment outcomes in critical care settings

Common complaints

  • Concerns regarding office staff helpfulness during scheduling
  • Complaints about wait times
  • Instances of perceived lack of personalized care or attention during short consultations

In patients' words

"He saved me from an infectious disease, when I was in intensive care. May God bless him."

Healthgrades (Dr. Luis Manrique)

"One of them I waited two hours for her to see me since she was not at the office. Last time, after being her patient for two years, she reintroduced herself to me as if it was the first time she saw me."

Healthgrades (Dr. Jennifer Delacruz)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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