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Dermatology • Alton, IL
Ratings by platform
- Indeed: Employer reviews often highlight issues with management and work-life balance (17 employee reviews (on Indeed))
- Vitals: 4.3 out of 5 stars (18 reviews (specifically for Dr. Boone-Springer))
What patients say
Patients praise
- Physicians are often described as thorough, caring, and attentive listeners
- Some patients express high satisfaction with the clinical expertise and quality of care provided by individual doctors
- Appreciation for providers who explain history and medical decisions clearly
Common complaints
- Concerns regarding office staff professionalism and interpersonal communication skills
- Frustration with scheduling, appointment wait times, and office efficiency
- Reports of being unable to reach or receive follow-up from providers after testing
In patients' words
"Any sort of training for interpersonal skills would do wonders for the treatment that patients receiving that office... if it’s over the phone or in person and it’s not one of the actual physicians you’re not gonna be treated well."
— LocalityBiz reviewer"Dr. Blair is caring and listens - when you can get in... I saw her at the desk as I was leaving, smiled at her, and she did not even acknowledge me... Not going back!!!"
— Vitals reviewer"Dr. Boone-Springer... takes time to listen to me. She 'hears' me, also. She doesn’t talk over my head. She states it as it is."
— Vitals reviewerMore clinics in Alton
Alton Memorial Hospital - WashU Medicine Physicians
Patients praise: Polite and helpful staff · Professional and caring physicians.
Schaberg Dermatology
Patients praise: Thorough and friendly staff · Clean office environment.
Alton, IL - Urology of St. Louis
Patients praise: physicians are highly skilled, professional, and knowledgeable · doctors exhibit excellent bedside manner and take time to listen to patients.
BJC Medical Group Orthopedics & Sports Medicine at Alton
Patients praise: Some providers and visits receive praise for being friendly/courteous and informative · Some patients report good outcomes and thorough explanations/follow-up.
Ear, Nose and Throat - ENT - SIHF Healthcare
Patients praise: patients frequently praise the attentive, compassionate, and thorough care provided by specific doctors and nurses · many reports mention that staff members are friendly and supportive, fostering a welcoming environment.
OB/GYN - SIHF Healthcare
Patients praise: many patients praise doctors for being attentive, compassionate, and good listeners · appreciation for the ease of scheduling appointments in some cases.
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