Cancer - BJC Healthcare
Cancer Care • Alton, IL
Ratings by platform
- MedicalRecords.com: 2.8/5 (64)
- Rehab.com: 2.51/5 (275)
- Momentary/CMS HCAHPS data: 4/5 (769)
What patients say
Patients praise
- Professional and caring nursing staff and physicians in many cases
- Commendable staff responsiveness in some departments
- Strong nurse communication scores compared to national averages
- Clean and well-organized facility in many areas
- High overall patient recommendation rate (approx. 75%)
Common complaints
- Long wait times in the emergency room
- Perceived lack of care, empathy, or communication in some instances
- Cleanliness concerns (below national average in some metrics)
- Issues with responsiveness or receiving assistance when needed
In patients' words
"The staff that I had last night were phenomenal. My nurse Katie G the RN was very kind she was attentive , gentle, even though she was busy she busted her butt to make sure I had everything I needed."
— Holden cook on MedicalRecords.com"I came into the ER with excruciating left leg pain... I limped out of the ER because I'm not going to pay thousands of dollars to be ignored and mistreated."
— Anonymous reviewer on Rehab.comMore clinics in Alton
Siteman Cancer Center – Alton Memorial Hospital
Patients praise: highly regarded staff and nursing care · convenient access to specialized Siteman Cancer Network care locally.
Alton, IL - Urology of St. Louis
Patients praise: physicians are highly skilled, professional, and knowledgeable · doctors exhibit excellent bedside manner and take time to listen to patients.
BJC Medical Group Orthopedics & Sports Medicine at Alton
Patients praise: Some providers and visits receive praise for being friendly/courteous and informative · Some patients report good outcomes and thorough explanations/follow-up.
Ear, Nose and Throat - ENT - SIHF Healthcare
Patients praise: patients frequently praise the attentive, compassionate, and thorough care provided by specific doctors and nurses · many reports mention that staff members are friendly and supportive, fostering a welcoming environment.
OB/GYN - SIHF Healthcare
Patients praise: many patients praise doctors for being attentive, compassionate, and good listeners · appreciation for the ease of scheduling appointments in some cases.
Comparing your options?
Browse other clinics in Alton, or filter by state and specialty to compare patient ratings.