Express Care
Urgent Care • Alexandria, MN
Ratings by platform
- Zocdoc (Inova-GoHealth): 4.45/5 overall rating (Inova-GoHealth) (15 reviews (AllCare))
- Zocdoc (Inova-GoHealth): 4.27/5 bedside manner; 4.36/5 wait time (Inova-GoHealth) (15 ratings (AllCare))
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Convenient hours and accessibility (7 days a week, evening hours)
- Efficient processes (online check-in, on-site labs, digital X-rays)
- Clean and welcoming environment
- Helpful and friendly front desk service
Common complaints
- Difficult or unhelpful support staff in some instances
- Long wait times despite checking in
- Lack of clear communication regarding procedures and wait times
In patients' words
"The medical team was great—professional, attentive, and efficient. I truly appreciated the care and service provided."
— LocalityBiz (PACS Urgent Care)"I waited for an hour and half before I started complaining about the wait... He was very dry with me of course I was complaining."
— ComplaintsBoard (Patient First)More clinics in Alexandria
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