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Urgent Care locations | HealthPartners & Park Nicollet

Urgent Care • Alexandria, MN

★★★★☆3.8/5298 reviews across 2 platforms

Ratings by platform

  • ComplaintsBoard: 1.3/5 (42 complaints)
  • UrgentCareMap: 4.2/5 (256 reviews)

What patients say

Patients praise

  • Friendly and professional staff interactions
  • Efficient walk-in availability and evening/weekend hours
  • Comprehensive on-site services like X-rays and labs
  • Child-friendly clinic environments

Common complaints

  • Billing disputes and insurance coding confusion
  • Long wait times for care
  • Dissatisfaction with the diagnosis process and quality of care provided by certain staff
  • Poor communication regarding billing and service coverage

In patients' words

"I have tried now for over 9 months to correct their billing error, which I have now determined to be quite deceptive and intentional."

— Better Business Bureau (BBB) Review

"Patients have praised the attentive and friendly staff... who deliver excellent care and bedside manner."

— BestProsInTown Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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