Mental Health Care & Therapy in Alexandria, VA
Mental Health and Psychiatry • Alexandria, VA
Ratings by platform
- Birdeye (Lifebulb Counseling & Therapy): 4.8 stars (80 reviews)
- Birdeye (Columbia Mental Health): 4.3 stars (66 reviews)
- Birdeye (Inova Behavioral Health Services Outpatient): 1.8 stars (19 reviews)
- Healthgrades (Dr. Khursheed Khine): 2.3 out of 5
What patients say
Patients praise
- Highly effective and compassionate individual therapists cited by many clients
- Positive experiences with flexibility, virtual therapy options, and ease of initial booking (where functional)
- Clear communication and personalized care noted by clients who felt heard and supported
- Professional and knowledgeable staff mentioned in several positive testimonials
Common complaints
- Difficulty with administrative communication, including scheduling, medical record requests, and responsiveness
- Reports of providers appearing cold, dismissive, or lacking empathy
- Frustrations with billing, insurance, and cancellation policies
- Long wait times for appointments and inconsistent bedside manner
- Concerns over dehumanizing treatment or dismissive attitudes in certain clinical settings
In patients' words
"I cannot recommend Haley Engelman enough. She is wonderful to work with and made the process of virtual therapy way less intimidating."
— Birdeye review for Lifebulb Counseling & Therapy"The support here isn’t support at all, and calling it that would be a joke. They recite a script for you on the status of your ticket and lie about it."
— LocalityBiz review for Thriveworks Counseling & Psychiatry"Avoid this place if you value your mental health. They treat their patients like they are nothing but drug seeking criminals."
— Birdeye review for Inova Behavioral Health Services Outpatient"Dr. Mehra is by the far the rudest, most unprofessional incompetent person I have even encountered in my entire life."
— Unilocal review for Dr. Rhea Mehra MDMore clinics in Alexandria
Mental Health Outpatient Services | City of Alexandria, VA
Patients praise: Recognition of the hard work and dedication of staff members under challenging conditions · Appreciation for the breadth of programs offered compared to other regions.
Inova Behavioral Health Services
Patients praise: Some patients have reported positive experiences with specific therapists · Recognition that the facility provides necessary care for individuals in crisis.
Premier Urgent Care
Patients praise: fast service/short wait times for some patients · efficient online appointment system.
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