Inova Behavioral Health Services
Mental Health and Psychiatry • Alexandria, VA
Ratings by platform
- Birdeye (Inova Behavioral Health Services Outpatient): 1.8 out of 5 stars (19 reviews)
- Birdeye (Inova Behavioral Health Services Outpatient - Fairfax/general): 2.8 out of 5 stars (13 reviews)
- Rehab.com: 2 out of 5 stars (17 reviews)
What patients say
Patients praise
- Some patients have reported positive experiences with specific therapists
- Recognition that the facility provides necessary care for individuals in crisis
Common complaints
- Reports of unprofessional, rude, or uncompassionate staff and psychiatrists
- Difficulty scheduling appointments or long wait times for intake/follow-up
- Concerns regarding medication management and difficulty with refills
- Feeling dehumanized or treated as a "number" rather than a patient
- Allegations of misdiagnosis or inappropriate treatment approaches
- Reports of poor communication and failure to return calls or voicemails
In patients' words
"The staff and the doctors are very unprofessional, rude, and they don't seem to care about treating your symptoms."
— UsCompanies.net review of Inova Behavioral Health Outpatient Center at Richmond Highway"Avoid this place if you value your mental health. They treat their patients like they are nothing but drug seeking criminals."
— Birdeye review of Inova Behavioral Health Services Outpatient"Getting a refill for needed medication is very difficult. We have been trying since last week but nurses don't look at messages or listen to voicemails."
— Rehab.com review of Inova Behavioral Health OutpatientMore clinics in Alexandria
Mental Health Outpatient Services | City of Alexandria, VA
Patients praise: Recognition of the hard work and dedication of staff members under challenging conditions · Appreciation for the breadth of programs offered compared to other regions.
Premier Urgent Care
Patients praise: fast service/short wait times for some patients · efficient online appointment system.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.