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Mental Health Outpatient Services | City of Alexandria, VA logo

Mental Health Outpatient Services | City of Alexandria, VA

Mental Health and Psychiatry • Alexandria, VA

★★☆☆☆2.3/5156 reviews across 2 platforms

Ratings by platform

  • Birdeye (Inova Behavioral Health Services Outpatient): 1.8 out of 5 stars (19 reviews)
  • Recovery.com (Alexandria Community Services Board): 2.4 out of 5 stars (137 reviews)

What patients say

Patients praise

  • Recognition of the hard work and dedication of staff members under challenging conditions
  • Appreciation for the breadth of programs offered compared to other regions

Common complaints

  • Complaints regarding accessibility and responsiveness of staff
  • Negative experiences with communication and appointment availability
  • Perceived lack of compassion or dehumanizing treatment
  • Difficulty navigating insurance and service eligibility criteria

In patients' words

"I was humbled by all the people there seeking help. Realized that these hard workers help so many people. They don't get enough praise or rewards for what they do daily."

— LocalityBiz review regarding Alexandria Community Mental Health Center

"They treat their patients like they are nothing but drug seeking criminals... they do not care about their patients as human beings."

— Birdeye review regarding Inova Behavioral Health Services Outpatient

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

More clinics in Alexandria

Inova Behavioral Health Services

★★☆☆☆2.1/5(49 reviews · 3 platforms)

Patients praise: Some patients have reported positive experiences with specific therapists · Recognition that the facility provides necessary care for individuals in crisis.

Alexandria, VAMental Health and Psychiatrynegative

Premier Urgent Care

★★★★★5.0/5(263 reviews · 1 platforms)

Patients praise: fast service/short wait times for some patients · efficient online appointment system.

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