Health | Alexander City, AL
Emergency Medicine • Alexander City, AL
Ratings by platform
- Birdeye: 4.6/5 stars (3,847 reviews) (3,847)
- Healthgrades: 71% recommend (patient experience rating 3% higher than national average)
- US News & World Report: 88% recommend
- Facebook: 80% recommend (527)
What patients say
Patients praise
- Professional and caring nursing staff
- Compassionate patient care
- Clean and well-maintained facilities
- Efficient check-in processes for some procedures
Common complaints
- Communication issues regarding scheduling and surgery delays
- Perceived rudeness or dismissiveness from some staff in the emergency department
In patients' words
"Staf have always been caring and professional. Most recently, my wife spent 3 days there. The staff on the second floor were great. They were caring and compassionate yet provide the medical care my wife required."
— Birdeye review"I love this place. They have the best people and great facilities. The only thing they could improve is their communication with their patients. I laid on my gurney for 4 hours without anyone ever updating me on when I would go into the operating room."
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