Urology | Care Services | UNM Health System | Albuquerque, New ...
Urology • Albuquerque, NM
Ratings by platform
- Healthgrades (for specific provider): 2.5 out of 5 stars (based on 11 reviews) (11)
- WebMD (for specific provider): 3.5 out of 5 stars (based on 5 ratings) (5)
- Birdeye (for UNM Hospital): 2.6 out of 5 stars (based on 1,016 reviews) (1,016)
- Momentary/CMS HCAHPS (for UNM Hospital): 2 out of 5 stars (based on 1,553 surveys) (1,553)
What patients say
Patients praise
- Highly skilled surgical care for complex conditions
- Positive experiences with specific nursing and support staff
- Clear discharge information provided to patients
- Some patients report attentive and clear communication from doctors
Common complaints
- Long wait times for appointments and surgeries
- Difficulties with scheduling and administrative processes
- Concerns regarding provider communication and perceived lack of attention during visits
- Facility environment issues such as noise levels
- Mixed feedback on staff responsiveness and helpfulness
In patients' words
"Extremely unprofessional. Never returned calls or request for referral... Once you actually get an appointment (after months on a waiting list), Dr. Davis is actually 'present' for about 5 minutes in the exam room."
— Healthgrades patient review"Finally sent up to a room and an employee Renee helped to ease the stress. She was very professional and proficient in getting him situated... Renee is a huge asset to UNM."
— Birdeye patient reviewMore clinics in Albuquerque
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