Orthopedic, Spine, Total Joint, Hand & Sports Medicine Specialist
Orthopaedics • Albuquerque, NM
Ratings by platform
- Healthgrades (Dr. Deana Mercer): 4.0/5.0 (30 reviews)
- Healthgrades (Dr. Andrew Paterson): 4.6/5.0 (23 reviews)
- Healthgrades (Dr. Robert Schenck Jr): 3.8/5.0 (13 reviews)
- Healthgrades (Dr. David Burk): 4.8/5.0 (13 reviews)
- Healthgrades (Dr. Kevin McGee): 4.5/5.0 (33 reviews)
- WebMD (Dr. Richard Meredick): 5.0/5.0 (6 reviews)
- Vitals (Dr. Eric C. Benson): 3.6/5.0 (Not explicitly stated)
What patients say
Patients praise
- Excellent surgical skills and positive long-term outcomes
- Attentive bedside manner and empathetic communication
- Clear explanations of conditions and treatment options
- High levels of trust in specialists for complex procedures (spine, joint, hand)
Common complaints
- Long wait times for appointments and in the office
- Concerns regarding office scheduling and administrative efficiency
- Occasional dissatisfaction with treatment plans (e.g., preference for conservative treatment over immediate surgery)
In patients' words
"This brilliant spine surgeon has a heart, too. Always professional, leaves no question unanswered. Patient, kind and talented. One couldn't ask for a better orthopaedic surgeon."
— Healthgrades (Dr. Andrew Paterson)"He is a good listener and very empathetic. He is just superb in every way: in communication, skill and expertise and following up."
— Lovelace Health System (Dr. Christopher Hanosh)"She has always been kind, considerate, empathetic, and ready to answer any question I have spending however much time is needed."
— Healthgrades (Dr. Deana Mercer)More clinics in Albuquerque
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