Rio Grande Dermatology: Albuquerque Dermatologist ...
Dermatology • Albuquerque, NM
Ratings by platform
- Apple Maps / Yelp: 3.4/5 (37)
- 4doctors.net: 4.7/5 (286)
- Facebook: 72% recommendation rate (16)
What patients say
Patients praise
- Efficient and fast service (in and out)
- Comprehensive and thorough medical examinations
- Accommodating and flexible staff regarding scheduling errors
- Competent and caring clinical team members, including specific praise for providers like 'Nikki', Dr. Chapman, and Dr. Jacobs
- Helpful and welcoming front desk personnel in some instances
Common complaints
- Unprofessional and rude staff behavior, particularly during appointment scheduling
- Perceived lack of thoroughness in addressing multiple medical concerns in one visit
- Occasional dismissiveness regarding patient concerns (e.g., dismissing skin issues as old age)
- Wait times at the clinic
In patients' words
"The clinicians are all super competent, caring and very patient-centered. The front desk staff are also friendly and welcoming."
— 4doctors.net user review"Incredible unprofessional and rude. And all I was doing was trying to schedule an appointment."
— Yelp/Apple Maps user review"I had the same experience w Dr Rovner. Froze a pre-cancerous spot on my hand. When I wanted closer inspection on my chest he waved me away saying… old age. Not so efficient."
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