Mayo Clinic Health System - Albert Lea and Austin - Minnesota.gov
Psychiatry • Albert Lea, MN
Ratings by platform
- Hospital Cost Compare (Patient Satisfaction Survey): 69% (definitely recommend), 4% (rating of 6 or lower) (300+ (Survey Sample Size))
- MedicalRecords.com: 3.1/5 (61)
- Rehab.com: 2.25/5 (32)
What patients say
Patients praise
- High percentage of patients who would recommend the facility (approx. 69-70%)
- Praise for specific, caring, and knowledgeable individual physicians and nurses
- Positive experiences with the Mayo Clinic Nurse Line
- Recognition for patient safety excellence and pulmonary care
Common complaints
- Long wait times for appointments and in the emergency department
- Perceived lack of clear communication and updates from medical staff
- Dissatisfaction with responsiveness and bedside manner of some providers
- Instances of alleged misdiagnosis or improper care
- Frustration with administrative processes, such as urgent care requiring appointments
In patients' words
"Dr. Oushy is an outstanding surgeon and warm and caring person who explained the procedure in un-rushed detailed fashion. His results far exceeded our expectations. Highly recommend him."
— Healthgrades"The best thing about the Mayo system is their Nurse Line which is respectful, knowledgeable and compassionate! Thank God for them!"
— MedicalRecords.com"My experience with Mayo Clinic has been consistently disappointing. I’ve had multiple visits where I was given incorrect or incomplete information, left waiting with no updates, and never once received an apology."
— Rehab.comMore clinics in Albert Lea
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